Privacy Policy

KAIAN Inc. (hereinafter "the Company") deeply recognizes the importance of personal information entrusted to us by customers and business partners, and positions its protection as one of the top priorities of our business activities. The Company complies with the Act on the Protection of Personal Information and other relevant laws and regulations, and declares that it will respect everyone's privacy and manage and operate it safely as follows.

1. Proper Acquisition of Personal Information

The Company acquires personal information through proper and fair means without using deception or other improper methods. When receiving information directly from customers, we will clearly state the purpose of use in advance.

Personal information acquired by the Company includes the following:

• Name, phonetic reading
• Email address
• Phone number
• Company/organization name
• Inquiry content
• Other information voluntarily provided through contact forms, etc.

2. Purpose of Use of Personal Information

Personal information collected by the Company will be used within the scope of the following purposes, and will not be used beyond these purposes without the customer's consent.

• To respond to customer inquiries and consultations, and for identity verification
• For communication and notifications regarding business partnerships
• For screening and communication in recruitment activities
• To respond to press and media-related requests
• For service quality improvement, marketing analysis, and new service development
• To address violations of our terms and to prevent unauthorized use

3. Thorough Safety Management Measures

The Company implements necessary and appropriate security measures to prevent leakage, loss, or damage of personal information and to ensure its safe management.

• Organizational measures: Appointment of a personal information protection officer and development of internal regulations
• Personnel measures: Regular education for all employees and thorough confidentiality obligations
• Physical and technical measures: Access control management, antivirus software implementation, and unauthorized access prevention systems

4. Disclosure to Third Parties

The Company will not provide personal information to third parties without prior consent of the customer, except in the following cases:

• When required by law
• When necessary for the protection of life, body, or property, and obtaining consent is difficult
• When particularly necessary for improving public health or promoting the sound development of children, and obtaining consent is difficult
• When cooperation is necessary for a national or local government body to perform duties prescribed by law
• When providing to a subcontractor with a confidentiality agreement within the scope necessary to achieve the purpose of use

5. Use of Cookies and Analytics Tools

Our website uses cookies and analytics tools for the purpose of improving service convenience and analyzing access conditions.

Use of Google Analytics 4

The Company uses "Google Analytics 4," an analytics tool provided by Google LLC. Google Analytics uses cookies to collect information about website usage (access source, pages viewed, duration, etc.), but does not include personally identifiable information.

Collected data is managed in accordance with Google's Privacy Policy. Please refer to the following for details:

• Google Analytics Terms of Service
• Google Privacy Policy

Declining Cookies

You can decline cookies through your browser settings. However, if cookies are disabled, some features of our website may not be available.

6. Disclosure, Correction, and Suspension of Use

If you wish to request disclosure, correction, addition, deletion, or suspension of use of your personal information, we will respond without delay in accordance with applicable laws after verifying your identity. Please contact us through the inquiry window below.

7. Continuous Improvement

The Company will continuously review and improve the content of this policy to respond to developments in information technology, changes in social conditions, and amendments to laws. The latest revised policy will always be published on this website. The revised Privacy Policy shall take effect upon publication on this website.

8. Contact

For inquiries about this policy or consultations regarding the handling of personal information, please contact us below.

Supplementary Provisions: Enacted and enforced on March 28, 2026